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Instant Ticket Validations

For Validations over $100.00 and under $600.00

  • If the ticket will not validate for ANY reason it must be returned to the player to file a claim with the Lottery.

  • Before paying a prize, all tickets must be validated through the GT1200 Terminal.

  • Retailers must ensure that they have enough cash on-hand to pay out any validated ticket under $100.

  • Eligible Instant Tickets may be validated (cashed out) by any WA Lottery Retailer.

    • To Validate, press YES.

    • To Cancel, press No.

For Prizes over $600.00

  • A Claim Ticket and a Claim Form prints automatically.

  • If the ticket will not validate for ANY reason it must be returned to the player to file a claim with the Lottery.

Validation Procedure

3-Digit Instant Ticket Validation

  1. Touch Scratch Pay.

  2. Scan the barcode on the back of the ticket OR manually enter the serial number and the 3-digit security number (VIRN) located on the front of the ticket using the numeric touchpad. 

  3. Press Send to validate.

4-Digit Instant Ticket Validation

  1. Touch Scratch Pay.

  2. Scan the barcode on the front of the ticket OR manually enter the full serial number from left to right on the front of the ticket, entering the 3 BOXED numbers LAST.

  1. Press Send to validate.

 

 

Hits: 171

Receiving Scratch Ticket Packs

  1. Touch Scratch Functions.

  2. Touch Recieve Packs.
    Functions Main Screen Functions Button 1500x1500 Functions Receive Button 1500x1500 Functions Receive Screen 1500x1500

  3. Scan barcode on shipment insert or pack of tickets to receive entire order automatically. Retailers may also enter in game and pack number using the numeric keypad.

    1. To Receive Entire Shipment, scan the Shipment Inventory Slip Barcode

    2. To Receive a Single Pack of tickets, scan the Packing Barcode.

  4. Touch Send.

  5. Touch OK to return to the Home Screen.

 

Unable to Receive Packs

If unable to Receive Packs for any reason:

Contact the WA Lottery Customer Service at 1-360-810-2842

 

 

Hits: 397

Activating Scratch Ticket Packs

NOTE: Scratch ticket pack must be in a "RECEIVED" status before Activation.

 

  1. Touch Scratch Functions.

  2. Touch Activate Pack.
    Functions Main Screen Functions Button 1500x1500 Functions Activate Button 1500x1500 Functions Activate Screen 1500x1500

  3. Scan barcode on shipment insert or pack of tickets.

    1. To Activate Entire Shipment, scan the Shipment Inventory Slip Barcode

    2. To Activate a Single Pack of tickets, scan the Packing Barcode.

  4. Touch Send.

  5. Touch OK to return to the Home Screen. 

Unable to Activate

If unable to activate tickets for any reason:

Contact WA Lottery Customer Service at 1-360-810-2842

 

Hits: 202

Settling Scratch Ticket Packs

  1. Touch Scratch Functions. 

  2. Touch Settle Packs.

  3. Scan the Shipment/Pack or enter in game and pack number using the numeric keypad. 
    Functions Main Screen Functions Button 1500x1500 Functions Settle Button 1500x1500 Functions Settle Screen 1500x1500

    1. To Settle Entire Shipment, scan the Shipment Inventory Slip Barcode.

    2. To Settle a Single Pack of tickets, scan the Packing Barcode.

  4. Touch Send to return to the Home Screen. 

Pack Settlement

Pack settlement occurs under one of the following scenarios, whichever comes first. 

  • Retailers may manually settle packs upon receipt or activation

  • Packs will settle automatically when 80% of the pack is validated

  • 50 days after activation.

Questions Regarding Pack Settlement

Contact WA Lottery Customer Service @ 1-360-810-2842

 

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