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Ticket Validation: Redemptions & Reinvestment

Players can verify a winning or non-winning ticket by using the Self-Service Terminal’s Barcode Scanner.

G20 BCS External H1000 G20 BCS Internal H1000

 

Winning Tickets

When a Player scans a winning ticket, a window will appear asking if they’d like to reinvest their winnings as credits to be played immediately on the machine.

Ticket Validation Redeem Screens 01

  • If “YES” is selected, the winning amount of the ticket will be added to the Self Service Machine, as credits, to be used to purchase additional Lottery games.
  • If “NO” is selected, the player will be asked to see the clerk.

Ticket Validation Redeem Screens 03 Ticket Validation Redeem Screens 02

 

Non-Winning Tickets

Ticket Validation Redeem Screens 04

 

 

Self-Service Scanner Troubleshooting

  1. Ensure that the ticket being scanned has not expired and is legitimate.

  2. Check the condition of ticket barcode to ensure it is not damaged or misprinted.
    Good Ticket 1000x1000 Bad Ticket 1000x1000
  3. Depending on the size of the barcode the ticket may need to be held closer or farther away. The ticket should be raised or lowered under the beam until the barcode registers.
Hits: 213

GT20 System Overview

The Game Touch terminal acts as both a Scratch Vending Machine to distribute Scratch Tickets and operates in Self-Service Terminal to perform Draw Game functions. The barcode reader can be used by players to scan their scratch and draw game tickets to see if they are winners.

Game Touch 20 External View

G20 Overview GT20 Overview 1500x1500

  • The GT20 does not have a playslip reader.

 

Opening the Main Door

Insert the Main Door (MD) key into the main door lock located on the front of the machine, below the barcode scanner.

G20 Overview Door Lock H1000 G20 Overview Door UnLock H1000

 

To open the door, pull up on the lever located on the right side of the door.

G20 Overview Door Open H1000

 

An audible alarm begins soon after the main door is opened. To silence the alarm, the Retailer must press the override button on the side of the terminal board at the bottom of the machine or sign-on to the terminal.

G20 Alarm Silence Button H1000 G20 Overview Id Sign In H1000

 

Retailer Sign-In

After opening  the Game Touch G20 terminal Main Door, the Retailer terminal display  prompts retailers to sign-in.

  • Enter 6-digit Username and 4-digit Password. Touch the GREEN CHECKMARK.

G20 Overview Sign In H1000

After a successful Sign-In, the Manager Functions Menu will display.

 

Manager Functions

The Game Touch Home Screen, or Manager Functions Menu, is available once you are signed in. This menu provides access to the terminal management functions.

Manager Functions Screen

  • Access this menu from any of the administrative screens by touching the HOME button.
Hits: 307
Scratch Pay
Scratch Pay
Scratch Functions
Scratch Functions
Draw Games Functions
Draw Games Functions

 

reports
Reports
History Reprints
History Reprints
Services
Services

 

Terminal Settings
Terminal Settings
Hits: 259

Terminal Settings

Provides general setting options and terminal information.

Terminal Settings Button H1000 Home Screeen Terminal Settings H1000 Terminal Settings Screen H1000

Volume

  • Adjust GT-1200 terminal volume

 

Language/Lenguaje

  • Change terminal language (English / Espanol / Korean)

 

Toggle ITVM Alarm

  • Turn terminal alarm On or Off

 

Training On/Off

  • Turn Training mode On or Off (FOR BRIGHTSTAR LOTTERY PERSONNEL ONLY)

 

Printer Test

  • Test Printer

 

Sales Rep/FST

  • Display assigned Lottery Representative and Field Service Technician information.

 

Printed Sign-On Receipt

  • Turn On or Off automatic Printed Sign-On Receipt

 

Terminal Reset

  • Resets terminal

 

Version Info

  • Displays terminal details

 

Instant Showcase Reports

  • For Retailers with a connected Instant Showcase peripheral equipment.

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