- Hits: 71
Ticket Validation: Redemptions & Reinvestment
Players can verify a winning or non-winning ticket by using the Self-Service Terminal’s Barcode Scanner.
Winning Tickets
When a Player scans a winning ticket, a window will appear asking if they’d like to reinvest their winnings as credits to be played immediately on the machine.
- If “YES” is selected, the winning amount of the ticket will be added to the Self Service Machine, as credits, to be used to purchase additional Lottery games.
- If “NO” is selected, the player will be asked to see the clerk.
Non-Winning Tickets
Self-Service Scanner Troubleshooting
- Ensure that the ticket being scanned has not expired and is legitimate.
- Check the condition of ticket barcode to ensure it is not damaged or misprinted.
- Depending on the size of the barcode the ticket may need to be held closer or farther away. The ticket should be raised or lowered under the beam until the barcode registers.
- Hits: 148
GT20 System Overview
The Game Touch terminal acts as both a Scratch Vending Machine to distribute Scratch Tickets and operates in Self-Service Terminal to perform Draw Game functions. The barcode reader can be used by players to scan their scratch and draw game tickets to see if they are winners.
Game Touch 20 External View
- The GT20 does not have a playslip reader.
Opening the Main Door
Insert the Main Door (MD) key into the main door lock located on the front of the machine, below the barcode scanner.
To open the door, pull up on the lever located on the right side of the door.
An audible alarm begins soon after the main door is opened. To silence the alarm, the Retailer must press the override button on the side of the terminal board at the bottom of the machine or sign-on to the terminal.
Retailer Sign-In
After opening the Game Touch G20 terminal Main Door, the Retailer terminal display prompts retailers to sign-in.
- Enter 6-digit Username and 4-digit Password. Touch the GREEN CHECKMARK.
After a successful Sign-In, the Manager Functions Menu will display.
Manager Functions
The Game Touch Home Screen, or Manager Functions Menu, is available once you are signed in. This menu provides access to the terminal management functions.
- Access this menu from any of the administrative screens by touching the HOME button.
- Hits: 260
Scratch Pay
Scratch Functions
Draw Games Functions
Reports
History Reprints
Services
Terminal Settings
- Hits: 175
Terminal Settings
Provides general setting options and terminal information.
Volume
- Adjust GT-1200 terminal volume
Language/Lenguaje
- Change terminal language (English / Espanol / Korean)
Toggle ITVM Alarm
- Turn terminal alarm On or Off
Training On/Off
- Turn Training mode On or Off (FOR IGT PERSONNEL ONLY)
Printer Test
- Test Printer
Sales Rep/FST
- Display assigned Lottery Representative and Field Service Technician information.
Printed Sign-On Receipt
- Turn On or Off automatic Printed Sign-On Receipt
Terminal Reset
- Resets terminal
Version Info
- Displays terminal details
Instant Showcase Reports
- For Retailers with a connected Instant Showcase peripheral equipment.