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GT20 JCM Bill Acceptor

1. Power off the terminalby toggling the highlighted on/off switchabove the keypad to the down position (leave terminal off until below steps are completed).
2. Open the bill acceptor doorwith the security keyand tilt the assembly down. 
   
3. Remove the acceptor moduleby pushing up the silver latching and pulling straight out.
   
4. Place your fingers on the black groove and chrome barand squeeze to releasethe bill acceptor read head.
    
5. Gently lift the read head from the bill acceptor- this allows the clearing of jammed bills.
   
6. After the bill acceptor has been cleared, gently slide it down into its locked position. If the bill acceptor is put into its proper position it will reset after 10 seconds.
7. Power on terminal by toggling the on/off switch above the keypad to the up position.

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Ticket Validation: Redemptions & Reinvestment

Players can verify a winning or non-winning ticket by using the Self-Service Terminal’s Barcode Scanner.

 

 

Winning Tickets

When a Player scans a winning ticket, a window will appear asking if they’d like to reinvest their winnings as credits to be played immediately on the machine.

• If “YES” is selected, the winning amount of the ticket will be added to the Self Service Machine, as credits, to be used to purchase additional Lottery games.
• If “NO” is selected, the player will be asked to see the clerk.

 

 

Non-Winning Tickets

 

 

Self-Service Scanner Troubleshooting

1. Ensure that the ticket being scanned has not expired and is legitimate.
   
   
2. Check the condition of ticket barcode to ensure it is not damaged or misprinted.
    
3. Depending on the size of the barcode the ticket may need to be held closer or farther away. The ticket should be raised or lowered under the beam until the barcode registers.

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GT20 System Overview

The Game Touch terminal acts as both a Scratch Vending Machine to distribute Scratch Tickets and operates in Self-Service Terminal to perform Draw Game functions. The barcode reader can be used by players to scan their scratch and draw game tickets to see if they are winners.

Game Touch 20 External View

• The GT20 does not have a playslip reader.

 

Opening the Main Door

Insert the Main Door (MD) key into the main door lock located on the front of the machine, below the barcode scanner.

 

 

To open the door, pull up on the lever located on the right side of the door.

 

An audible alarm begins soon after the main door is opened. To silence the alarm, the Retailer must press the override button on the side of the terminal board at the bottom of the machine or sign-on to the terminal.

 

 

Retailer Sign-In

After opening  the Game Touch G20 terminal Main Door, the Retailer terminal display  prompts retailers to sign-in.

• Enter 6-digit Username and 4-digit Password. Touch the GREEN CHECKMARK.

After a successful Sign-In, the Manager Functions Menu will display.

 

Manager Functions

The Game Touch Home Screen, or Manager Functions Menu, is available once you are signed in. This menu provides access to the terminal management functions.

• Access this menu from any of the administrative screens by touching the HOME button.