Hits: 466

Ticket Checker Troubleshooting

1. Verify what ticket checker display screen is showing.

2. Verify a RED light (beam) is showing on the barcode read area.

3. Check ticket checker for jammed tickets, which can cause error messages or make ticket checker unable to scan tickets.

4. Power reset ticket checker by locating ticket checker power cord and unplugging it from wall - wait 10 seconds then plug back in.

5. If ticket checker is still not working - reset terminal by one of the following methods:

   1. Hold down the power button located on the top right of the screen for 15 seconds until the light turns yellow.

   2. Press and release again to restart.

-OR-

5. 1. Unplug the terminal power cord from the wall for 15 seconds and then plug back in

6. Test ticket checker by scanning ticket.