GT20 Cashbox

Note: Error message “SORRY THIS TERM IS NOT ABLE TO HANDLE ANY TRANSACTIONS” may appear when the cash box is full or is jammed.

1. Power off the terminal by toggling the highlighted on/off switch above the keypad to the down position (leave terminal off until below steps are completed).
2. Open the bill acceptor door with the security key and tilt the assembly down. 
   
3. Pull out the Cash Box by grasping the yellow handle and pulling straight out.
   
4. To open the Cash Box, squeeze the yellow latch and slide the bottom cover open to the access the content.
   
   

   Note: the cash box opening is on the bottom of the cash box and may contain a separate lock.

5. Remove the cash from the cash box. 

6. Replace the cash box.