Removing Cash from the Cashbox

Video Available:
Removing Money from the Cashbox (1.03 minutes)

Note: error message “SORRY THIS TERM IS NOT ABLE TO HANDLE ANY TRANSACTIONS” may appear when the cash box is full or is jammed.

  1. Power off the terminal by toggling the highlighted on/off switch above the keypad to the down position (leave the terminal off until below steps are completed).
  2. Open the bill acceptor door with the security key and tilt the assembly down.
    Gtouch CashBox and Bill Acceptor H1000 Gtouch CashBox Cover H1000

  3. Pull out the Cash Box by grasping the yellow handle and pulling straight out.
    Gtouch CashBox Pull H1000

  4. To open the Cash Box, squeeze the yellow latch and slide the bottom cover open to the access the content.
    Note: the cash box opening is on the bottom of the cash box and may contain a separate lock.
    Gtouch CashBox Open H1000 Gtouch CashBox Slide Open H1000

  5. Remove the cash from the cash box. 

  6. Replace the cash box.