Troubleshooting the Display / Touch Screen

1. Verify power to terminal.

   • If no power, unplug terminal power cord from outlet and use another device to confirm outlet is functioning. 

2. Firmly seat power cord into the rear of terminal as well as outlet.

3. Ensure power switch is in ON position. (O pressed in is OFF.)

4. Power reset terminal by holding down the power button located on the top right of the screen for 15 seconds until the light turns yellow. Press and release again to restart.                   
                   OR      
   Unplug the terminal power cord from the wall for 10 seconds and then plug back in. 

5. While terminal is loading, or power is off, clean touch screen with a soft cloth dampened with alcohol or non-ammonia based glass cleaner.