Cash Box Troubleshooting
Removing Money from the Cash Box

Note: Error message “SORRY THIS TERM IS NOT ABLE TO HANDLE ANY TRANSACTIONS” may appear when the cash box is full or is jammed.

1. Open the Main Door of the terminal with the key labeled MD, then open the bill acceptor door by inserting the key labeled BA into the lock. Turn to the right, and gently pull the door forward. This reveals the Cash Box.

2. Tilt the bill acceptor cash box toward you.

3. Press down on the blue latch in the back of the cashbox area, as shown. Lift the cash box up and back toward the blue latch to remove it from the bill acceptor.

4. Remove the cash from the cash box by locating the round opening on the front, pressing down to retract and then slide the money out.

5. Replace the cash box, by lowering it back in while pressing it to the rear of the terminal. Once it is all the way down, gently pull it forward until it locks into place.