Constant Reject/Jammed/No Response/Intermittent/Incorrect or No Credit/Won’t Accept Denomination

1. Open the bill acceptor compartment.
   
   
2. Inspect for any jams by releasing the bill acceptor head component, located on the top of the bill acceptor.

     3. Press down on the plastic lever at the back of the cash box.

•  Slide cash box back.
•  Pull cash box up and out
•  If cash box is full, empty or replace with empty cash box.

4. If necessary, have the retailer clean the read head and bill path with a soft, lint free cloth.
   
   
5. Replace the bill acceptor.
   
   
6. Replace the cash box.
   
   
7. Raise and lock the bill acceptor compartment.
   
   
8. On the retailer Display Screen select Tools/Service and then Device Status.
   
   
9. The screen will display the status of the Printer, Communications, and the Bill Acceptor.