Bill Acceptor Troubleshooting

Bill Acceptor Error/No Response/Constant Reject/Jammed/Runs Constantly/Will not accept Denominations/No Read/No Credit

1.     Unlock and open EDSQ door.

2.     Enter password

3.     Use bill acceptor access key to open bill acceptor compartment.

4.     Remove cash box.

·         Push down on blue or black release button behind cash box

5.     Slide cash box toward the inside of the machine to disengage

·         Lift out to remove.

6.     Set cash box down in open area above bill acceptor.

7.     Remove any jams that are visible.

8.     Carefully remove bill acceptor head:

·         Push brass or silver metal rod toward inside of EDSQ.

·         Lift out the head.

·         This will cause rollers and belt to cycle.

9.     Clean bill acceptor head:

·         Soft, lint free cloth

10.  Gently snap bill acceptor head back in place.

11.  Place cash box back onto bill acceptor assembly

·         Push toward outside of machine to lock in place.

·         (If removing cash from cash box, remember to run Shift Report)

·         The bill acceptor assembly will cycle.

12.  Close and lock bill acceptor compartment.

13.  Reset EDSQ using power switch

·         This is located below bill acceptor access door.