Order Confirmation Process

To activate a pack on the Altura terminal, use the following procedure:

1. Touch Instant Functions.

2. Touch Order Confirmation. 

3. Scan the tracking number barcode on the slip inside the box, using the barcode scanner.
                   OR
   Enter the order number using the numeric keypad.

4. The shipment will be received into inventory and available for activation. 
   
   
5. An acknowledgement screen displays and a receipt prints. 
   
   
6. Touch OK to return to the Home Screen

Unable to Confirm

If unable to Confirm tickets - contact the North Carolina Lottery Ticket Sales Department. 

• Business Hours are Monday - Friday, 8 a.m. - 5:30 p.m.

• 888-777-4382 - select option 2