Display and ESMM

Note: Error message SORRY THIS TERM IS NOT ABLE TO HANDLE ANY TRANSACTIONS may appear when the cash box is full or has a jam: t/s cash box.

Display Screen

Troubleshooting

1. Reset Gemini.

2. If unable to resolve, contact support. 

Error Message Games Unavailable

• Troubleshoot the Bill Acceptor.

Terminal is Disabled Message

If the display screen has the message Terminal is Disabled, Sorry for the Inconvenience, complete the following steps:

1. Open the Gemini door.

2. Press the enable button on the touch screen.

Terminal Disable - Yellow (terminal will work).

Terminal Enable – Green  (terminal will not work).

3. Close door.

ESMM

Display Incorrect / Wrong Slide Show

1. If the slide show is incorrect, contact support.

2. If the display is frozen or blank, reset the Gemini.

3. If problems persist, contact support.